Privacy policy

Privacy Policy

Last Updated: 01-04-2025

This Privacy Policy describes how Martha's Collections (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from marthascollections.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Type of Information

Description

Basic Contact Details

Name, address, phone number, email.

Order Information

Name, billing address, shipping address, payment confirmation, email, phone number.

Account Information

Username, password, security questions.

Shopping Information

Items viewed, added to cart, or added to wishlist.

Customer Support Info

Information provided during communication with us, e.g., via customer support requests.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect Through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include:

Type of Information

Description

Device Information

Type of device, device identifiers, operating system.

Browser Information

Browser type, version, and language.

Network Information

IP address, network connection type (WiFi, mobile data).

Usage Data

Pages visited, time spent on the Site, and other interactions.

You may consent to the use of cookies in order to enhance your user experience. You can manage your cookie preferences and refuse certain cookies through your browser settings, but this may affect your ability to use some features of the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

Source

Description

Payment Processors

Collect payment information (e.g., bank account, credit or debit card) to process payments.

Vendors and Partners

Third-party vendors such as Shopify, marketing partners, etc. that collect usage data for advertising.

Advertising Partners

Third-party tracking technologies such as pixels and web beacons for advertising purposes.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We may use the personal information we collect from you for a variety of purposes, including the following:

Purpose

Description

Providing Products and Services

To process payments, fulfill orders, arrange shipping, handle returns and exchanges.

Marketing and Advertising

To send promotional emails, texts, or ads, and tailor your shopping experience based on your preferences.

Security and Fraud Prevention

To detect, investigate, or prevent fraudulent activity or illegal actions.

Communicating with You

To provide customer support, improve our services, and maintain business relationships.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see Shopify’s Cookie Policy. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics, and better understand user interaction with the Services.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

Disclosure Scenario

Description

Vendors and Service Providers

e.g., payment processors, fulfillment partners, and customer support.

Business and Marketing Partners

Such as Shopify for e-commerce and promotional purposes.

Legal Requirements

In connection with legal obligations, enforcement of terms, or protection of our rights.

Business Transactions

In connection with a merger, acquisition, or asset sale.

User-Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible by anyone. We are not responsible for the privacy or security of any information that you make publicly available.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.

Security and Retention of Your Information

We use commercially reasonable physical, technical, and administrative security measures to protect your personal information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your data.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

Right

Description

Right to Access

Request access to personal information that we hold about you.

Right to Delete

Request that we delete personal information we maintain about you.

Right to Correct

Request that we correct inaccurate personal information.

Right of Portability

Request that we provide your personal information to a third party.

Withdrawal of Consent

Withdraw consent for processing personal information.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response, you may have the right to appeal our decision by contacting your local data protection authority.

Contact Information

For any questions about our privacy practices, or if you wish to exercise any of your rights, please contact us at: