Billing Terms and Conditions

Effective Date: 01-04-2025

By placing an order with Martha’s Collections, you agree to the billing terms outlined below. These terms are designed to ensure a secure, seamless, and transparent shopping experience.

If you have any billing-related questions, feel free to contact us at Email: Support@marthascollections.com.

1. Checkout Process

When you're ready to place an order, simply click “Proceed to Checkout.”

At checkout, you may:

• Log in to an existing account
• Create a new customer account
• Checkout as a guest (no account required)

You’ll also see:

• A detailed order summary (product total, taxes, shipping)
• Secure payment options at the final step

2. Accepted Payment Methods

We currently accept the following secure payment methods:

Credit/Debit Cards

• Visa
• MasterCard
• American Express
• Discover

Digital Wallets

• Apple Pay
• Google Pay
• Shop Pay

Installment Options

• If available, you may use Shop Pay Instalments or other buy now, pay later services shown at checkout. These options allow you to split your payment over time, subject to approval by the provider.

3. Payment Security

Transaction Security

• All transactions are protected with 128-bit SSL encryption for your privacy and safety.
• Look for the padlock icon in your browser’s address bar to confirm a secure connection.

Card & Payment Info

• We do not store full credit or debit card numbers on our servers.
• Payments are securely processed through trusted third-party providers such as Shopify Payments, Stripe, or PayPal.

4. Fraud Prevention & Order Screening

To protect customers, we may perform verification checks on some orders.
Examples include:

• Confirming billing or shipping details
• Verifying contact info for flagged transactions

If further verification is required, we will contact you. Orders that cannot be verified may be temporarily held or canceled.

5. Billing Address & Confirmation

• Your billing address must match the records of your payment provider.
• Once your payment is approved, you will receive an order confirmation email with a receipt and full summary.
• If you do not receive confirmation within 1 hour, please check your spam folder or contact us.

6. Declined or Failed Payments

If your payment doesn’t go through:

• Double-check your card number, expiration date, and CVV
• Make sure your billing address matches your bank’s records
• Contact your bank to confirm the transaction wasn’t blocked

You can also try using an alternate payment method or contact our support team for help.

7. Currency & Sales Tax

• All prices are listed in USD ($)
• Sales tax is calculated at checkout based on your shipping address.
• No hidden fees — your total will be clearly shown before completing your purchase

8. Contact Us

For any billing or payment-related concerns:

Martha’s Collections LLC
8 Pendergast Rd
Greenville, South Carolina, 29605
United States
Email: Support@marthascollections.com
Phone: 954-489-8301